AJ
Andrew J
1 reviews | Active since May 2009
25 Oct 2015, 12:03
No Stock - Misleading Advertising
My 9 year old son read the National Geographic Kids edition a few weeks ago where he saw an advert of the release of some new dinosaur figurines, advertised exclusively for Toys R Us and being released on 25 October 2015 - today. After quite a long wait and numerous requests during the period not to forget to take him on the day, the day arrived. However when getting to Toy R Us early as stocks may have been limited, we were told that had not received any new stock.<br> <br> I was told that they don't receive stock on Sundays, which is fair enough, but then don't advertise that the stock will be available on a Sunday. <br> <br> Are toys stores not supposed to make children happy. Not disappoint them.
Helpful (0)
Replies (1)0
Replies (1)Toys R Us's replyOfficial
27 Oct 2015, 09:21Hello MWAWJ,
Many thanks for bringing this to our attention.
I do apologize for inconvenience and disappointment that has been caused due to stock availability.
kindly note that I am looking into this and I will revert Asap.
Warm Regards,
The toys R Us Team
Many thanks for bringing this to our attention.
I do apologize for inconvenience and disappointment that has been caused due to stock availability.
kindly note that I am looking into this and I will revert Asap.
Warm Regards,
The toys R Us Team
Toys R Us's reply27 Oct 2015, 09:21
Official
Hello MWAWJ,
Many thanks for bringing this to our attention.
I do apologize for inconvenience and disappointment that has been caused due to stock availability.
kindly note that I am looking into this and I will revert Asap.
Warm Regards,
The toys R Us Team
Many thanks for bringing this to our attention.
I do apologize for inconvenience and disappointment that has been caused due to stock availability.
kindly note that I am looking into this and I will revert Asap.
Warm Regards,
The toys R Us Team
