1 reviews | Active since Nov 2016

29 Nov 2016, 15:04

No ****** answer

<p>I called Toys 'R Us on their custer service number. I was enquiring about an online order i am still waiting for... I was put through to their E-Commerce section where i waiting for 5 minutes for somebody to answer. needless to say i ended the call as i could not wait all afternoon for some lazy **** to pick up the phone.</p> <p> </p> <p>ne would think at this time of the year that maybe a call me back option would work. not a happy customer at all. sort your **** out Toys' R Us!</p>

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Replies (1)
Toys R Us
Toys R Us's reply29 Nov 2016, 16:01
Official

Hello Kerri ,

Thank you so much for reaching out.

We are very sorry that you haven't been able to go through to the online team , please note that we will be escalating this complaint onto management and they will be contact.

Kind Regards,

The Toys R Us Team