TH
Tineyi H

1 reviews | Active since Feb 2018

16 Feb 2018, 19:11

Mulfunction of brand new Boni 3 wheel stroller

I purchased a Boni 3 wheel stroller at the toysRus welkom branch. In less than i month the front wheel of the stroller wouldnt move at all. I took it back to the branch and they supposedly fixed the wheel , within days it was stuck again. I cant use that hazard of a stroller... i wrote them an email and went back several times to their branch but no help! I need my money back or something i could actually use that works and is safe!

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Replies (1)
Toys R Us
Toys R Us's reply19 Feb 2018, 15:37
Official

Good day ,

Many thanks for reaching out to us.

We humbly apologize for any inconvenience. Kindly be advised that we will escalate you review and we will be in touch once we have received feedback.

Warm Regards,

The Toys R Us Team