KB
Kelly B
1 reviews | Active since Dec 2015
01 Dec 2015, 11:34
Lost parcel
I made an online order, I received shipping information but cannot track my parcel nor have I received it. I have emailed and phoned toysrus and there is no response to either. Very appauling service and I now have spent a lot of money on toys for Xmas and no clue where they are. Extremely disappointing service. I will never deal with them again.
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Toys R Us's replyOfficial
01 Dec 2015, 16:18Hello kel2015,
Many thanks for brining this to our attention.
kindly note that I will follow up with online department and have them revert Asap.
Warm Regards.
The Toys R Us Team
Many thanks for brining this to our attention.
kindly note that I will follow up with online department and have them revert Asap.
Warm Regards.
The Toys R Us Team
Toys R Us's reply01 Dec 2015, 16:18
Official
Hello kel2015,
Many thanks for brining this to our attention.
kindly note that I will follow up with online department and have them revert Asap.
Warm Regards.
The Toys R Us Team
Many thanks for brining this to our attention.
kindly note that I will follow up with online department and have them revert Asap.
Warm Regards.
The Toys R Us Team