ZT
Zach T
1 reviews | Active since Feb 2015
14 Feb 2015, 07:11
LeapFrog
We bought 2 LeapFrog exercise watches from this store as Christmas Gifts. One of the watches required charging and the other appeared to be charged. The charged watch worked perfectly, the other watch which we now suspect was a return, stopped working. The child attempted to switch it on and created scratches on the defunct device.<br> <br> The store refused to exchange it and blamed their supplier.
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Toys R Us's replyOfficial
23 Feb 2015, 08:02Hello zthalla,
Many thanks for escalating this issue. We will urgently contact the supplier to see how we can resolve this issue. Apologies for any inconvenience caused.
You will be contacted shortly.
The Toys R Us Team
Many thanks for escalating this issue. We will urgently contact the supplier to see how we can resolve this issue. Apologies for any inconvenience caused.
You will be contacted shortly.
The Toys R Us Team
Toys R Us's reply23 Feb 2015, 08:02
Official
Hello zthalla,
Many thanks for escalating this issue. We will urgently contact the supplier to see how we can resolve this issue. Apologies for any inconvenience caused.
You will be contacted shortly.
The Toys R Us Team
Many thanks for escalating this issue. We will urgently contact the supplier to see how we can resolve this issue. Apologies for any inconvenience caused.
You will be contacted shortly.
The Toys R Us Team