RN
Rustlyn N

1 reviews | Active since Jan 2014

11 Nov 2019, 17:11

Leap Frog ****

My purchase of a leap frog epic had the following response the SAME afternoon of my request to a free cracked screen replacement request (take note i registered my account the day after purchase) i requested proof that i did not register in time and have not been rep**** to in over a week. very ********* wont support these stores again and neither will my friends and family till this is rectified.

Good Day Rustlyn

Thank you for your email.

We regret to inform you that your registration for the one-year worry-free crack screen replacement warranty was not received within the 14-day registration period. As an alternative solution, you have the option to purchase a new LeapFrog Epic directly from us at a reduced cost of R1200.00 (VAT Inclusive). The replacement cost includes the free delivery of the replacement to your preferred address (South Africa only).

The replacement cost includes the collection of the damaged LeapFrog Epic. This is to ensure that there are no duplications on claims made, and free delivery of the new LeapFrog Epic tablet to your preferred address (South Africa only).

Should you wish to proceed with the replacement offer, please provide the below personal information in order to have a pro-forma invoice created. The pro-forma invoice will contain the needed banking details for payment to be made.

• Name and Surname • Physical Address • Telephone Number

Please let us know, should you require more information.

Kind Regards Penny Mosiane

0
Replies (0)