FK
Farzana K

1 reviews | Active since Jul 2011

28 Sept 2015, 13:08

How can you take my money and not fulfil the order

I am utterly disappointed. Toys R Us had a sale on their website in which I purchased quite a few things for my daughters birthday, only for them to deduct the money from my husbands account but call him over the weekend and \conveniently"tell him that they are out of stock!! and the order was placed on the Tuesday"

0
Replies (1)
Toys R Us
Toys R Us's reply28 Sept 2015, 13:18
Official
Hello farzanak,

thank you for reaching out and bringing this too our attention.

I do apologize for the inconvenience that has been caused.

kindly note that I will be getting into contact with the relevant department and they will advise on the best way going forward for you,

Warm Regards,

The Toys R Us Team.