ZM
Zeenat M
1 reviews | Active since May 2010
20 Jun 2015, 14:34
horrible service and rude manager
I tried using my discovery discount card but the system wasn't giving me a discount. The manager rudely told me to wait on the side and they will help me after they serve other customers. They crossed my vitality discount card and gave me no discount at all on the nappies and said there is nothing they can do. Absolutely horrible. Discovery should not partner with them I will definitely be contacting them.
Helpful (0)
Replies (1)0
Replies (1)
Toys R Us's replyOfficial
22 Jun 2015, 09:09Hello zmoola,
Many thanks for bringing this to our attention, i do apologize for this however i will be escalating this onto the area manager and he will advise accordingly.
Warm Regards
The Toys R Us Team.
Many thanks for bringing this to our attention, i do apologize for this however i will be escalating this onto the area manager and he will advise accordingly.
Warm Regards
The Toys R Us Team.
Toys R Us's reply22 Jun 2015, 09:09
Official
Hello zmoola,
Many thanks for bringing this to our attention, i do apologize for this however i will be escalating this onto the area manager and he will advise accordingly.
Warm Regards
The Toys R Us Team.
Many thanks for bringing this to our attention, i do apologize for this however i will be escalating this onto the area manager and he will advise accordingly.
Warm Regards
The Toys R Us Team.