Gift Register Flop!

I was at the ClearWater store on Sunday to create a gift register. I was assisted by Buhle who promised to email me back by Monday. Its Tuesday today and after probably twenty calls I'm still without a register. I am running out of time for the invites I need to send to the guests. I am so disappointed, I thought I was going to the best kids store in SA. Whats happenning!!!