1 reviews | Active since Jun 2011
Fourways Crossing - Horrible Service
I have send ToysRus an email regarding this as well, but clearly they do not care. I saw online they sold a specific PawPatrol backpack with puzzles, when I got to the Fourways Crossing store there was nothing. I had to ask 2 different staff members before anyone actually helped me and they had such a bad attitude. But now I know that head office doesn't care so why should their staff. There is so many other place where I can buy my baby stuff, I would much rather go there where they actually want the business. I won't stand for the bad service and being ignored by head office!!
Dear Deodene ,
Many thanks for reaching out to us.
Firstly, we must apologize for the experience at the store and for not receiving a response to your initial email. However we must confirm that we have checked our customer service inbox and have not received any communication from your email address. Please let us know if we can assist you with stock availability of the item "*** PUZZLE - PAW PATROL 3 IN BACKPACK "
Warm Regards,
The Toys R Us Team
Dear Deodene ,
Many thanks for reaching out to us.
Firstly, we must apologize for the experience at the store and for not receiving a response to your initial email. However we must confirm that we have checked our customer service inbox and have not received any communication from your email address. Please let us know if we can assist you with stock availability of the item "*** PUZZLE - PAW PATROL 3 IN BACKPACK "
Warm Regards,
The Toys R Us Team