Fantastic customer service by Ziyaad

<p>I tried to use some of my still valid Discovery Vitality baby vouchers at Toys R Us a little while ago, only to be told by Discovery that I had to undergo some screening process and that it would take 5 business days to authorise my request etc. - I felt like a ********! And I have been with Discovery Vitality for many years, indeed my entire family. In came Zyiaad. He has gone the extra mile in ensuring that these vouchers are validified, and that I may get the discount on the baby car seat that I was promised. He has kept me up to date throughout the process, and was always galant and concerned. And this is just how an individual can save a brand's name - had it not been for him, I would not have recommended Toys R Us or the Vitality Baby Programme, as both these brands would have left me with a sour taste in my mouth. Thanks also go out to the marketing manager at the branch who has been working on this case in the back office.</p>