NL
Nadir L
1 reviews | Active since Sept 2014
28 Oct 2015, 17:24
Emptied my cart few seconds before payment
I had black ops 3 for ps4 in my cart ready to be paid for. The site crashed and when it came back the item was sold out and my order was cancelled. Never again will I be shopping at your useless store. Once the item is in my cart it should be reserved for me.
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Toys R Us's replyOfficial
29 Oct 2015, 14:41Hello nadir2503,
Many thanks for reaching out
I humbly do apologize for the inconvenience that has occurred.
Kindly note that due to unforeseen technical issues that we did experienced yesterday , we were unable to run this promotion as desired however to the benefit of our loyal and valuable consumers including yourself we are going to be re running this promotion.
The date and time are still to be confirmed however all necessary marketing will be sent out and actioned notifying our consumers of this.
Warm Regards,
The Toys R Us Team
Many thanks for reaching out
I humbly do apologize for the inconvenience that has occurred.
Kindly note that due to unforeseen technical issues that we did experienced yesterday , we were unable to run this promotion as desired however to the benefit of our loyal and valuable consumers including yourself we are going to be re running this promotion.
The date and time are still to be confirmed however all necessary marketing will be sent out and actioned notifying our consumers of this.
Warm Regards,
The Toys R Us Team
Toys R Us's reply29 Oct 2015, 14:41
Official
Hello nadir2503,
Many thanks for reaching out
I humbly do apologize for the inconvenience that has occurred.
Kindly note that due to unforeseen technical issues that we did experienced yesterday , we were unable to run this promotion as desired however to the benefit of our loyal and valuable consumers including yourself we are going to be re running this promotion.
The date and time are still to be confirmed however all necessary marketing will be sent out and actioned notifying our consumers of this.
Warm Regards,
The Toys R Us Team
Many thanks for reaching out
I humbly do apologize for the inconvenience that has occurred.
Kindly note that due to unforeseen technical issues that we did experienced yesterday , we were unable to run this promotion as desired however to the benefit of our loyal and valuable consumers including yourself we are going to be re running this promotion.
The date and time are still to be confirmed however all necessary marketing will be sent out and actioned notifying our consumers of this.
Warm Regards,
The Toys R Us Team