JV
Jan V

1 reviews | Active since Dec 2012

25 Jan 2018, 11:05

DO NOT BUY FROM THEM - THEY ARE USELESS!

We ordered Christmas presents for our daughter from them and it nearly didn't arrive on time because of their incompetence. They owe me a refund for more than R 1000 from 5 weeks ago - still haven't received it. I've sent them 6 emails - no response. They almost never answer phone calls and when they do, it's transferred to someone else and the phone just rings.

0
Replies (1)
Toys R Us
Toys R Us's reply26 Jan 2018, 10:39
Official

Good Day ,

Many thanks for your review.

We have been advised that this complaint has been resolved and must apologize for the inconvenience experienced.

Warm Regards,

The Toys R Us Team