Disrespectful Toys R Us staff

I AM SO DISAPPOINTED IN THE MANNER I WAS TREATED AT TOYRUS IN EAST LONDON HEMINGWAYS BRANCH ON SUNDAY 28 OCTOBER 2017. IT WAS SHORTLY BEFORE THE STORE CLOSES I WILL DOUBLE CHECK THE SLIP TO BE EXACT ABOUT THE TIME THUS IF YOU ARE INTERESTED TO KNOW. I WILL GIVE A DETAILED STORY PLEASE EXCUSE MY DESCRIPTION OF YOUR STAFF MEMBERS I DIDN'T TAKE NOTE OF THEIR NAMES.

1. I ASKED THE LADY ON THE FLOOR TO ASSIST ME LOOK FOR A GIFT (TALL WITH CHISKOP, PITY I DINT SEE HER NAME). SHE ASSISTED ME, I WAS SO HAPPY WITH HER SERVICE, GOT THE GIFT. I ASKED HER IF THEY WRAP GIFTS SHE SAID YES, IT IS SELF SERVICE THOUGH. I MADE MY WAY TO THE TILL POINT. 2. I PAYED AND MENTIONED THAT THIS IS A GIFT MOREOVER, I TOLD THE CASHIER THAT I WANT TO WRAP IT. I MADE MAY WAY TO THE WRAPPING STATION. 3. WHILE I WAS WRAPPING THE GENTLEMEN OFFERED TO ASSIST ME (AVERAGE HEIGHT, DARK SKINNED WITH BEARD - GOATEE BEARD STYLE TO BE EXACT) ......I WAS A BIT SURPRISED BECAUSE I WAS NEVER ASSISTED AND THE LADY ALREADY ALLUDED THAT IT IS A “SELF SERVICE WRAPPING STATION”. WHILE CHATTING TO THIS GENTLEMAN I SENSED HE’S IN A BIT OF A HURRY WHICH I DIDN'T REALLY MIND JUST APPRECIATED HIS HAND. HE EXCUSED HIMSELF TO GO TO THE BACK OFFICE AND LOG OUT. 4. ANOTHER GENTLEMAN CAME TO ASSIST (SHORT WITH AFRO) I WAS NOT REALLY HAPPY WITH HIM BECAUSE HE DIDN'T EVEN GIVE ME A CHANCE TO AGREE OR DISAGREE HE JUST TOOK OVER…. WELL I DIDN'T SAY ANYTHING WITH AN UNHAPPY FACE! 5. ALL OF A SUDDEN BOOM............ I THINK ABOUT 5 STAFF MEMBERS STARRING AT ME "WITH SO MUCH PRESSURE IN WAY", (THE WHITE LADY WITH A FRINGE AND BLACK HAIR) WAS VERY ILL-MANNERED, FORCED TO TAKE OVER AND WRAP THE PRESENT, I ASKED THEM WHY ARE THEY PUTTING SO MUCH PRESSURE ON ME THEY SAID, "THEY HAVE ARMED THE STORE, HOWEVER WE MUST BE OUT OF THE STORE". 6. TO MY SURPRISE WHY WOULD YOU ACTIVATE THE ALARM IN THE STORE IF THE CUSTOMER IS STILL IN THE SHOP, WRAPPING STATION IS RIGHT IN FRONT OF THE CASHIER HOW POSSIBLE TO LET WHOEVER IS RESPONSIBLE FOR ARMING THE STORE TO GO AHEAD???? 7. YOUR STAFF MEMBERS HAD TO CHASE ME OUT OF THE STORE AND FINISH WRAPPING THE GIFT OUTSIDE TOYRUS 8. THE LADY WHO ARMED THE STORED WHOM I BELIEVE IS THE STORE MANAGER ALLOWED THIS TO HAPPEN RIGHT UNDER HER NOSE AND DECIDED TO APOLOGIZE WHILE WE WERE FINISHING UP OUTSIDE.....! 9. I WAS….AND I STILL AM ENRAGED, FELT SO UNAPPRECIATED, DISRESPECTED, TREATED LIKE A PIECE OF TRASH, THEY DIDN’T VALUE MY MONEY AS IF I PICKED IT UP IN A DIRTY BIN SOMEWHERE. TOYRUS TEAM I WILL RETURN THE NAPPY DUSTBIN I BOUGHT ON SUNDAY JUST BECAUSE OF THE POOR SERVICE I EXPERIENCED, I AM GOING TO TAKE THIS TO HELLO PETER AND FACEBOOK SO THAT THE WHOLE NATION CAN SEE HOW YOU TREAT PEOPLE.

Thank you