DISAPPOINTMENT AT BEST!!! HORRIBLE SERVICE!!!

WORST SERVICE EVER!!!!! I PLACED MY ORDER FOR ESSENTIAL GOODS ON THE 8TH OF MAY, I HAVE NOT RECEIVED ANY FEEDBACK IN REGARDS TO THE ORDER OTHER THEN THE CONFIRMATION THEREOF, WHEN I CONTACT THE NUMBER ON THE ORDER, THERE IS NO ANSWER AND WHEN I CONTACT BOKSBURG, THEY SAY THEY DONT DEAL WITH THE DELIVERIES HOWEVER THEY TAKE MY DETAILS BUT STILL DONT GET BACK TO ME ???? NOW I SEE OTHER PEOPLE ARE SAYING THAT THEY ARE BEING TOLD TO CONTACT BOKSBURG??? I AM SO ANGRY AND DISAPPOINTED, I WILL NEVER USE OR RECOMMEND TOYS R US EVER AGAIN, IF I KNEW THE SERVICE WOULD BE THIS PATHETIC I WOULD HAVE RATHER TAKEN MY MONEY ELSE WHERE AND I AM ACTUALLY CONSIDERING INSISTING ON A REFUND AS I NEED THE STUFF I ORDERED AND CAN GET IT SOMEWHERE ELSE WHERE THE PEOPLE ARE MORE WILLING TO HELP!!!!