Customer Care
<p>I bought a Ferrari baby bag at Toys R us N1 city on the 3rd of June between 4pm & 5pm </p> <p>i unfortunatly miss place the slip not even a week then the stitching came loose I went to the manager and apparently she said that she can't pick up that I bought it on that day and I must go home to see if I cannot get the slip . </p> <p>I went to numerous toys r us none of them could help me . </p> <p>I paid R799 and I only use it on a Sunday when we go out and now it's broken and it hasn't even had its 6 months wear and tear . Really sucks will never support them again </p>
Hello Madeegah-Khatieb ,
Thank you so much for reaching out.
Kindly note that we will escalate this onto an area manager and they should be in contcat shortly.
Warm Regards ,
The Toys R Us Team
Hello Madeegah-Khatieb ,
Thank you so much for reaching out.
Kindly note that we will escalate this onto an area manager and they should be in contcat shortly.
Warm Regards ,
The Toys R Us Team
Hello Madeegah ,
Thank you so much for reaching out .
Kindly note that we will escalate this onto the area manager whom will be looking into this complaint and they will be in contcat once feedback is made available.
Kind Regards,
The Toys R Us Team.
Hello Madeegah ,
Thank you so much for reaching out .
Kindly note that we will escalate this onto the area manager whom will be looking into this complaint and they will be in contcat once feedback is made available.
Kind Regards,
The Toys R Us Team.