Batteries with toys

Item: Toys R Us
Rating: 1

<p>why was I not told that the Nerf gun I bought needed batteries. I spent R1000 on the gun include the batteries or tell me that I need batteries. I have had to drive around Durban North looking for a shop that sell the battery as it is not a normal type.</p>

Helpful (0)

Replies (3)

Toys R Us's replyOfficial

29 May 2017, 13:43

Hello Nick ,

Thank you for contacting us.

We humbly do apologize that you were not advised prior to purchasing the item that the unit required batteries.

Please do let us know the store in which the items were purchased at and we will ensure that this complaint is addressed.

Warm Regards,

The Toys R Us Team.

Toys R Us's reply29 May 2017, 13:43

Official

Hello Nick ,

Thank you for contacting us.

We humbly do apologize that you were not advised prior to purchasing the item that the unit required batteries.

Please do let us know the store in which the items were purchased at and we will ensure that this complaint is addressed.

Warm Regards,

The Toys R Us Team.

's updateReviewer Update

30 May 2017, 23:28

Gateway Umhlanga

's update30 May 2017, 23:28

Reviewer Update

Gateway Umhlanga

Toys R Us's replyOfficial

01 Jun 2017, 08:48

Hello Nick,

Thank you for your response.

Warm Regards,

The Toys R Us Team

Toys R Us's reply01 Jun 2017, 08:48

Official

Hello Nick,

Thank you for your response.

Warm Regards,

The Toys R Us Team