1 reviews | Active since Sept 2015
Bad Service!!
<p>I have purchased a Zingo S****** in December last year. Very disappointed as the charger worked for a about 3 months and my son was unable to use the s****** ever since. Never the less, i have give it in to Toys R Us Mall of the South more han two months ago for repairs and the Store Manager (Shabeer) told me that it will take a week to repair, i now am still waiting for it and dont even get a call from them advising the progress of it. Each time i go there, i get told that its not ready or the person from the fsctory only collected last week. Please advise a way forward as i spent a lot of money on this product for it to not be used at all! I thank you in advance for your assistance.</p>
Hello Meshi.km ,
Thank you so much for reaching out and bringing this to our attention.
We do apologize for the Experience thus far.
Kindly note that we will escalate this onto the area manager so that he is in a position of investigating further. once feedback is made avail the area manager will be in contact with you.
Many thanks ,
The Toys R Us Team
Hello Meshi.km ,
Thank you so much for reaching out and bringing this to our attention.
We do apologize for the Experience thus far.
Kindly note that we will escalate this onto the area manager so that he is in a position of investigating further. once feedback is made avail the area manager will be in contact with you.
Many thanks ,
The Toys R Us Team