1 reviews | Active since Jul 2011
Bad customer/telephone etiquette
<div>Good Day</div> <div> </div> <div>May I kindly suggest that you send Julia ( Wonderpark) to a customer/ telephone etiquette course so that she can learn how to address clients, I called in today to enquire if they had the Ferrari booster car seat as I would like to now the price, she mumbled the price and when I asked her to repeat it she said something like : I SAID R1399 MOS . needless to say I felt it wasn't necessary to continue with the call as I could tell she was irritable already</div> <div> </div> <div>I am a customer and I would not tolerate to be treated like a nuisance , if she doesn't want to talk to clients maybe it will be best she go home</div> <div> </div> <div>Regards</div> <div class="yj6qo ajU"> <div id=":13b" class="ajR" tabindex="0" data-tooltip="Show trimmed content"><img class="ajT" src="https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif" /><u></u><strike></strike></div> </div>
Hello Evelyn ,
many thanks for reaching out and bringing this to our attention,
kindly note that we will be escalating this complaint for a further investigation and once this has been address we will receive feedback and revert.
once again thank you for your feedback in this regard, Please advise if we can assist you further with the product that you do require?
Warm Regards,
The Toys R Us Team
Hello Evelyn ,
many thanks for reaching out and bringing this to our attention,
kindly note that we will be escalating this complaint for a further investigation and once this has been address we will receive feedback and revert.
once again thank you for your feedback in this regard, Please advise if we can assist you further with the product that you do require?
Warm Regards,
The Toys R Us Team