1 reviews | Active since Jan 2015
bad customer service
<p>The customer service that I recieved at your branch is horrible, we nearly stood what felt like an hour waiting for someone to help sale staff process an order, sales girl advised that she doesnt know how to submit a request, she called to the back room/ stock room for a manager monique i think her name that didnt pitch for 30 minutes. Funny enough store was empty I cannot believe thats how you treat new customers.</p>
Hello Treyneli ,
Many thanks for reaching out and for bringing this to our attention.
Kindly note that are very sorry for this recent experience at the store, Please note that we will be escalating this complaint onto an area manager so that they are able to investigate this matter further.
Once feedback is available the area manager will be in contact with you.
Warm Regards ,
The Toys R Us Team
Hello Treyneli ,
Many thanks for reaching out and for bringing this to our attention.
Kindly note that are very sorry for this recent experience at the store, Please note that we will be escalating this complaint onto an area manager so that they are able to investigate this matter further.
Once feedback is available the area manager will be in contact with you.
Warm Regards ,
The Toys R Us Team