YO
Yahya O
1 reviews | Active since Oct 2011
13 Nov 2015, 09:11
Bad Attitude
I went to purchase a kitchen set, when I queried prices on the different items I had to take the item to the counter to get prices.<br> <br> I Bought a item for R299 ,I Was very disappointed when told that the wrapping is self service ,.I Think this service should be provided.<br> <br> I paid using my card, the cashier was so rude and abrupt ,I took the slip but said I don't want the card slip. She insisted I have to take it . I also had to put my item my self into a plastic bag.<br> <br> The general service needs much to be desired.
Helpful (0)
Replies (1)0
Replies (1)
Toys R Us's replyOfficial
16 Nov 2015, 13:49Hello yyomar,
Many thanks for reaching out and bringing this our attention.
Kindly note that we will escalate this to a regional manager, who will be able to investigate this matter and advise.
Unfortunately, our gift wrapping stations are self service nationwide but we will look into the unpleasant service you received.
Warm Regards,
The Toys R Us Team
Many thanks for reaching out and bringing this our attention.
Kindly note that we will escalate this to a regional manager, who will be able to investigate this matter and advise.
Unfortunately, our gift wrapping stations are self service nationwide but we will look into the unpleasant service you received.
Warm Regards,
The Toys R Us Team
Toys R Us's reply16 Nov 2015, 13:49
Official
Hello yyomar,
Many thanks for reaching out and bringing this our attention.
Kindly note that we will escalate this to a regional manager, who will be able to investigate this matter and advise.
Unfortunately, our gift wrapping stations are self service nationwide but we will look into the unpleasant service you received.
Warm Regards,
The Toys R Us Team
Many thanks for reaching out and bringing this our attention.
Kindly note that we will escalate this to a regional manager, who will be able to investigate this matter and advise.
Unfortunately, our gift wrapping stations are self service nationwide but we will look into the unpleasant service you received.
Warm Regards,
The Toys R Us Team