LF
LF F

1 reviews | Active since Jun 2016

04 Dec 2016, 01:05

ATROCIOUS THE SERVICE

<p>Last Sunday I visited the Stoneridge branch requested for a gift registry. I waited for about 15 minutes while the cashier went to print it, she came back without it saying that the person who can print it was not available. She took down my details so that she can call me when she has it, I am still waiting for her call. A full week past and she didn't even bother to say that she could not get it.</p>

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Replies (1)
Toys R Us
Toys R Us's reply05 Dec 2016, 13:40
Official

Hello Lerato ,

Thank you so much for reaching out to us.

We humbly do apologize for the response and service that you have received from our Stoneridge branch.

Kindly be advised that we will be escalating this complaint onto management so that they are able to contact you.

Warm Regards,

The Toys R Us Team