1 reviews | Active since Mar 2017
Accusations
<p>Sent my fiance into Toys R Us Park Meadows to by a Hatchimal for my daughters birthday (R1000.00 btw)</p> <p>when we were enquiring about the different colours the staff were very unfiendly and very unhelpful. To top it off they then accused my fiance of walking around in the store in a pink shirt and asked him straight out and with attitude "what is his problem"???? firstly you have the wrong person.... and since when do you treat customers in such a manner.....</p>
Hello Bernice,
Thank you for contacting us.
We humbly do apologise for this experience. Kindly note that we will be escalating your complaint onto the area manager so that they are able to investigate your compliant further.
Warm Regards,
The Toys R Us Team
Hello Bernice,
Thank you for contacting us.
We humbly do apologise for this experience. Kindly note that we will be escalating your complaint onto the area manager so that they are able to investigate your compliant further.
Warm Regards,
The Toys R Us Team