Toyota Tygervalley could not give a damn for customers or the service they are meant to provide.

This dealership has refined the art of stringing one along and never getting back to phone messages or responding to e-mails. They have zero idea on what customer service is and do not care for their customers or the business they provide. My Fortuna had a factory-fitted, original Toyota towbar fitted by their workshop at the time of purchase. Poor installation by their technicians (As per Toyota CT fault report) resulted in a wiring issue that needed to be fixed and towbar correctly re-fitted. Vehicle almost new and warranty still valid for a few more years. Toyota CT did the repairs & Toyota Tygervalley agreed to reimburse me the cost of the repairs months ago and now have reneged on their promise and just refuse to engage and ignore e-mails. Its not even a big amount - purely a principal thing. This outlet gives Toyota SA a bad name and I will definitely not deal with this branch again - they are beyond unprofessional.