MT
Mwateta T

1 reviews | Active since Jul 2020

29 Jan 2023, 11:36

APPRECIATION FOR SERVICE RENDERED

I wish to express my appreciation to the manner in which I was handled by Polokwane Toyota when I sent my car there for routine service on 3 January 2023. I was told to submit the car by 7:30am, which I did. I received a call by 11:00am that they had finished. The service was perfectly done. I was even assured when I collected my car that I would feel some difference in it's performance. That was indeed true. In addition to routine service, car was washed outside, cleaned inside and even the engine area was thoroughly cleaned. This was the 6th sevice ever since I bought the car from Toyota. This was the first time I managed to collect my car within 4 hours from the time I move it in for routine service. When I collected. This was the first time l collected the car having been cleaned. I could really feel the difference that the car had indeed had been well serviced. Hats off to you guys at Polokwane Toyota. Jacqueline Sekhula was my Service Advisor... a very courteous lady indeed, whether talking to her at her desk or over the phone. Thank you my sister. Unfortunately I stay far away from Polokwane, otherwise I would take my car there again for my future routine services. I salute you guys.. keep up the good standard of customer care. Such are the services we anticipate to get in such companies.

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