2021 Fortuner

Purchased a brand new Toyota Fortuner from Hyde park Toyota. Not less than a month later the clip for the back seat came off the stitching. Not a big deal right?? It is a big deal because this is a NEW vehicle. Is this a testament to the workmanship??? Tried to co tact the salesperson at the dealer and as per usual once the sale is made the salesperson doesn’t actually care. Once again is this what we are to expect from Toyota??? A brand that is trusted for so many years?????