

Toy Toy
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2025
At around 3 a.m., I saw an “employee” (in quotes because he had no uniform or name tag) aggressively mistreat two women, one sober and one intoxicated. The drunk girl took a photo of her friend, forgetting about the venue’s no-camera policy. The employee tried to grab her phone, which she refused to hand over. He then told the sober girl to “go get stickers,” and as they walked toward the front desk, he shouted “outside!”, like they were dogs. The sober girl calmly told him there was no need to be rude, but he continued. As they headed out, he moved inches away from the intoxicated girl’s face and repeated “outside.” Her friend stepped between them and asked him to back off, he refused. The sober girl swore at him out of frustration, saying “you don’t have to be f***ing rude, we’re cooperating.” Outside, they explained the situation to the bouncers, who actually listened and handled it maturely. The girls put stickers on their phones and returned inside, after spending over R1 000 there. But the same “employee” followed and escalated again. When the sober girl asked for his name, he refused. When she asked to go to the office, he refused again. Moments later, the owner appeared, defending this employee of eight years. Instead of hearing the girls out, he sided blindly with his staff and kicked them out. He even claimed to have seen “camera footage”, which is strange, given that no cameras were visible, and if there are cameras, why is the rule only against guests taking photos? The entire interaction felt discriminatory. The employee was noticeably harsher toward the Black woman than the Coloured woman. Both were spoken to with complete disrespect. This wasn’t just about breaking a rule, it was about how women of colour, particularly ***** women, were treated. Meanwhile, shirtless men roamed freely, others took selfies, and none were reprimanded. The hypocrisy was glaring. The girls made a simple mistake, but the treatment that followed was humiliating, aggressive, and rooted in prejudice. What’s most disappointing is that the owner had a chance to correct it, to at least listen, and chose instead to protect his friend and silence the victims. This incident made the space feel unsafe not only for women of colour but for ***** people and anyone who might be vulnerable. Toy Toy markets itself as a “safe, inclusive space,” but last night showed the opposite. Watching this unfold was disgusting and deeply unsettling. Selective enforcement, aggression, and ************** are not what “safe spaces” look like.
1 reviews | Active since Oct 2025
At around 3 a.m., I saw an “employee” (in quotes because he had no uniform or name tag) aggressively mistreat two women, one sober and one intoxicated. The drunk girl took a photo of her friend, forgetting about the venue’s no-camera policy. The employee tried to grab her phone, which she refused to hand over. He then told the sober girl to “go get stickers,” and as they walked toward the front desk, he shouted “outside!”, like they were dogs. The sober girl calmly told him there was no need to be rude, but he continued. As they headed out, he moved inches away from the intoxicated girl’s face and repeated “outside.” Her friend stepped between them and asked him to back off, he refused. The sober girl swore at him out of frustration, saying “you don’t have to be f***ing rude, we’re cooperating.” Outside, they explained the situation to the bouncers, who actually listened and handled it maturely. The girls put stickers on their phones and returned inside, after spending over R1 000 there. But the same “employee” followed and escalated again. When the sober girl asked for his name, he refused. When she asked to go to the office, he refused again. Moments later, the owner appeared, defending this employee of eight years. Instead of hearing the girls out, he sided blindly with his staff and kicked them out. He even claimed to have seen “camera footage”, which is strange, given that no cameras were visible, and if there are cameras, why is the rule only against guests taking photos? The entire interaction felt discriminatory. The employee was noticeably harsher toward the Black woman than the Coloured woman. Both were spoken to with complete disrespect. This wasn’t just about breaking a rule, it was about how women of colour, particularly ***** women, were treated. Meanwhile, shirtless men roamed freely, others took selfies, and none were reprimanded. The hypocrisy was glaring. The girls made a simple mistake, but the treatment that followed was humiliating, aggressive, and rooted in prejudice. What’s most disappointing is that the owner had a chance to correct it, to at least listen, and chose instead to protect his friend and silence the victims. This incident made the space feel unsafe not only for women of colour but for ***** people and anyone who might be vulnerable. Toy Toy markets itself as a “safe, inclusive space,” but last night showed the opposite. Watching this unfold was disgusting and deeply unsettling. Selective enforcement, aggression, and ************** are not what “safe spaces” look like.
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