1 reviews | Active since Dec 2024
Toy Kingdom: Undelivered items, worst service ever
Learn from my mistakes and don't EVER order anything online from Toy Kingdom. Possibly my worst-ever online shopping experience in recent memory. Two items on my order, accounting for about 50% of its value, simply were not delivered. This, in addition to one item being delivered/supp**** incorrectly. And do you think I was able to get through to anyone to help me with my queries? Nope. Nope. And nope. The phone number goes around in a hellish circle with nobody ever answering calls. Emails and messages (from the web-based feedback form) simply go unanswered, or more likely, are straight up ignored. Called a physical store and they said they weren't able to help, because it's their online store and not them. If Toy Kingdom weren't a reputable bricks-and-mortar store that I've seen with my own eyes, I would've thought I was ****med by these people, because the modus operandi very much follows that of online ****mers. Hoping that this will be resolved soon, because the gifts were intended for my toddler and Christmas is around the corner.
