NP
Nadia P

1 reviews | Active since Dec 2019

12 Dec 2019, 08:28

Toy Kingdom Sucks

If you want your kids to receive their Gifts in the New Year, If Even Then, Then By All Means Use "TOY KINGDOM" as far as service goes "THEY SUCK" Never Agin Will I Order From This Store, "TOYS R US" All The Way.

0
Replies (4)
Toy Kingdom
Toy Kingdom's reply12 Dec 2019, 08:58
Official
Hi Nadia, sorry for the inconvenience caused. We are experiencing high volumes of orders and it takes a bit longer to ship all in time. Please send us your Order Number and our E-Commerce Manager will be in touch to resolve your Order problem urgently. Thanks your team at Toy Kingdom. 
NP
Nadia P's update12 Dec 2019, 09:52
Reviewer Update
My Order Number ORD15452, You should not inform your clients that their order is going to arrive tomorrow if you know it's not going, as in my case and not once but twice. Just as your time is valuable so is mine.
Toy Kingdom
Toy Kingdom's reply12 Dec 2019, 14:20
Official
HI Nadia, just followed up on your order and it will be shipped this afternoon on Overnight status to arrive tomorrow during the day. We do sincerely apologise for the delay and hope that once you have received your parcel all will be good and that your Festive season will be magical.
NP
Nadia P's update12 Dec 2019, 14:38
Reviewer Update
What a lie, I spoke to your call centre as well as your head office, who told me once again that it was being delivered today ????????????????. This is the worst custom service I have ever received from a company. Nothing but *****!!!