Toy Kingdom has terrible customer service.

I ordered a doll for my daughter as a Christmas present on the 29/11/2019. Understanding the it is black Friday, I still believed that it will be delivered to my husband's office in time before he went on leave on the 12/12/2019. They promised delivery between 3-5 working days. Only after 3 days, they let me know that they are waiting for stock. Even after this, I was still patient and understanding. But then they sent me a tracking number on the 9th saying that the order is going out on the next day. But they didn't. They didn't even contact me. I am very disappointed in Toy Kingdom. And I would not recommend anyone ordering online from them.