EM
Etienne M

1 reviews | Active since Nov 2011

30 Oct 2021, 17:21

Terrible staff no manners

I am extremely disappointed at Clearwater Toy Kingdom. I was standing 1st in the queue to pay for my son's Christmas present. Next moment one of the stuff just moved in front of me. Ignoring me flat next moment he reacts like he didn't see mee. He moved another person in front of me regarding her account. I was standing there and waiting to pay. There where 2/3 staff members behind the till ls. No one helped me. Your staff should have asked the person who was pushed in font of me to move to the back. I left the toy and left due to your terrible staff.

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Replies (1)
Toy Kingdom
Toy Kingdom's reply02 Nov 2021, 09:13
Official
Hi Etienne,

Thank you for bringing this to our attention.
We apologise that this was your experience.

Please send us an email to *** with your personal details (i.e- contact number, email address) so that we can escalate this with the store and area managers and provide you with feedback once received on our end.

Kind regards,
TK Online