Poor service & Damaged packaging

On sunday the 8th march I spent about 20 minutes in the canal walk store and did not see a single sales person on the floor to help locate an appropriate toy for my niece. A number of better quality toys that I looked at, had broken or damaged packaging. I am not prepared to spend upwards of R1000.00 when the packaging is in a shocking state. Who manages the quality control in this store?<br> <br> Secondly, once I had chosen an item (R599.95) I went to the pay point. I felt like I was intruding because the young sales lady was engrossed in personal conversation with a young man who was leaning over the counter from the customers side. I asked for the price tag to be removed and the whole transaction was down without a word from her side. Finally she looked my way and said `600 rand`.<br> <br> To say the least I`m a fourty something year old man, who walked in with a flexible budget to spoil his niece, so due to no service, I spent far less than I was prepared to and in future I might as well buy online instead of making the effort to go a toy store.