Horrible service from supervisor

December month I bought two drones in Worcesters branch because I work out here twice a week, kids opened it and the ones charging block didn't work, being we bought the same gifts knowing they gonna argue about it if one gets a different gift we decided to return it to the store, who ever reads there slip? They accepted the one back by the same consultant I bought it by and he was always helpful Barnard is his name but the supervisor Ezelda Noble was just this nors ***** who didn't apologize explain nothing... We were never told upon buying that we can only return within 7 days or that you couldn't get your money back until upon returning in store, I was happy to take something else but after the ***n attitude she gave and the look on her face I refused to take anything in the store and I wanted my money back where she kept on refusing and kept telling me that she will put it on a gift card, what part of her face didn't she understand? Its not the refund or exchange that was the problem it was her sick nauseas face and attitude that made me not want anything to ever do with this store again let alone support the store... I paid with cash and I want my cash in return, and someone needs to sort this out as soon as possible because I'm going to take this further, I have never received such pathetic customer service in my life she should be ashamed... I am so ****ed at her... Really... She would make customers never return to her store. Please sort this out with urgency!!!!