Build a bear Fourways atrocious service

We went to Build a Bear this morning at 4 ways mall. Sandton a lovely experience for the children. Sweet helpful staff. 4 ways couldn’t be bothered to serve. Lady standing chatting to staff at tills and assistants. Playing with a balloon and completely ignoring us. Had to go and ask for assistance. Eventually a very nice young man assistant came to help. What an attitude the lady has. Won’t go back to 4 ways. Someone with this kind of attitude should not be working in a toy shop