EM
Elizna M

1 reviews | Active since Nov 2009

09 Dec 2019, 09:23

Black Fri-yay ****

Toy Kingdom advertised Lego Dragon Flyers for R129.90. When I purchased it, I paid R179.90. I emailed them twice. I tried to phone the head office now, but the line just drops. This is the worse service I ever received from a toy shop! I think I will stick to ToysRus in the future.

0
Replies (4)
Toy Kingdom
Toy Kingdom's reply10 Dec 2019, 13:47
Official
Hi Elizna, sorry for you bad experience regarding our Black Friday deal. Please advise which store you visited and we will get that Area Manager to assist you urgently in rectifying the wrong price charge on these items. Thanks your team at Toy Kingdom
Toy Kingdom
Toy Kingdom's reply10 Dec 2019, 14:58
Official
Hi Elizna, please send us your contact details and our Area Manager will be in touch as soon as he has arranged everything with the store. Thanks your team at Toy Kingdom.
EM
Elizna M's update10 Dec 2019, 16:37
Reviewer Update
My cell no is ***, and my landline is ***. We are going on holiday on Sunday, so it will be hard to reach me from Sunday. Thanks!

Toy Kingdom
Toy Kingdom's reply11 Dec 2019, 06:57
Official
Hi Elizna, please email your contact details to customer service @ toykingdom . co . za. Thanks your team at Toy Kingdom