KD
Kim D
1 reviews | Active since Aug 2016
29 Aug 2016, 15:17
Rude and unprofessional customer service
<p>Contacted Aran international for a small job to move small amount of stuff between JHB and CT including some products for an NGO event. When I said thank you but someone else has given me a better quote I got told they have to be ************ (although business registration address and street address - which I went to- is provided. Also got told I'm a clown for not using them. Very unprofessional interaction and find it unnecessary to "smack talk" other companies as well as being very insulted!!!! </p>
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Aran International Removals & Storage's replyOfficial
08 Nov 2018, 12:28Good Day,
I must firstly apologies for the terrible service you appear to have received by this company and I acknowledge receipt of your complaint with thanks.
I have opened an investigation to the matter with ref. no. HP00015.
However, as Hellopeter does not reveal all your information publicly I would like to ask that you kindly send an email to *** with the above ref. number, or alternatively you can reply to this thread with your email address.
Again I must reiterate that we sincerely apologies for this issue and assure you that we will take the case further.
Warm Regards,
Aran International - CCD 2018
I must firstly apologies for the terrible service you appear to have received by this company and I acknowledge receipt of your complaint with thanks.
I have opened an investigation to the matter with ref. no. HP00015.
However, as Hellopeter does not reveal all your information publicly I would like to ask that you kindly send an email to *** with the above ref. number, or alternatively you can reply to this thread with your email address.
Again I must reiterate that we sincerely apologies for this issue and assure you that we will take the case further.
Warm Regards,
Aran International - CCD 2018
Aran International Removals & Storage's reply08 Nov 2018, 12:28
Official
Good Day,
I must firstly apologies for the terrible service you appear to have received by this company and I acknowledge receipt of your complaint with thanks.
I have opened an investigation to the matter with ref. no. HP00015.
However, as Hellopeter does not reveal all your information publicly I would like to ask that you kindly send an email to *** with the above ref. number, or alternatively you can reply to this thread with your email address.
Again I must reiterate that we sincerely apologies for this issue and assure you that we will take the case further.
Warm Regards,
Aran International - CCD 2018
I must firstly apologies for the terrible service you appear to have received by this company and I acknowledge receipt of your complaint with thanks.
I have opened an investigation to the matter with ref. no. HP00015.
However, as Hellopeter does not reveal all your information publicly I would like to ask that you kindly send an email to *** with the above ref. number, or alternatively you can reply to this thread with your email address.
Again I must reiterate that we sincerely apologies for this issue and assure you that we will take the case further.
Warm Regards,
Aran International - CCD 2018