1 reviews | Active since Oct 2016
FREE HOLIDAY ****
<p>I won a Holiday voucher on 12/01/2017 and was advised that it entitles me to two Free Holiday Accomodation locally and internationally for up to 6 people. </p> <p>I have been trying to book the Thailand Holiday but when I request a list of resorts in Thailand I am told there is no list I must select dates and a town.</p> <p> </p> <p>Furthermore I was sent a quote which stated the following :</p> <p>Package 1 R14 020 pp</p> <p>Package 2 R18 065</p> <p> </p> <p>I tehn complained about the price and was sent the following explanation which still boggles me because I am suppossed to be only paying for fligts and taxes. </p> <p>"Dear Mr/s </p> <p>Warm greetings from Toucan Travel!!</p> <p> </p> <p>Kindly note that the voucher only offers you a discount on your accommodation.</p> <p>The quote sent to you is for the return airfares, airport taxes, return airport to hotel transfers, breakfast for the 7 nights at the hotel.</p> <p> </p> <p>Thank You"</p> <p> </p> <p>I have since advised that I will be purchasing my own plane tickets but no response has been received since then. My emails have been ignored.</p>
Good Day,
We acknowledge receipt and advise that Toucan Travel will be in contact with you.
Regards,
Toucan Travel
Good Day,
We acknowledge receipt and advise that Toucan Travel will be in contact with you.
Regards,
Toucan Travel
