Wrong Item

Item: Totalsports
Rating: 1
Author: Sueann P

<p>Order No. p ********** 36. I order a nike classic north backpack online and what i receiced was a cheaper version which is ****. I then called customer service and spoke to a pleasent gentleman however he told me he could refund and cred my account but i woud jave to pay shipping fees. This is ridiculous why should i pay for an error that was not my fault i am highly peeved off as a loyal cutomer.</p>

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Replies (1)

Totalsports's replyOfficial

13 Jul 2017, 15:58

Good day Sueann

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Totalsports team

Best regards,

Totalsports's reply13 Jul 2017, 15:58

Official

Good day Sueann

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Totalsports team

Best regards,