VM
Valencia M

1 reviews | Active since Feb 2017

10 Mar 2017, 16:03

Worst Service Of My Life by PERTUNIA at total sports Ilanga mall

<p>I went to exchange and refund a pair of sneakers, she didnt want to assist me to begin with, she was rude from the onset until i left the store. im so upset im even shaking. the other guy ( Ndomiso) was just always apologising on her behalf but she didnt feel the need to. my college i was with is also very upset about this treatment. Ive been a loyal customer to the TFG for years and i want management to look at this today!!!</p>

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Replies (1)
Totalsports
Totalsports's reply10 Mar 2017, 16:52
Official

Good day Valencia Monyai

We’re so sorry to hear you had a bad experience in our store. This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Totalsports team