1 reviews | Active since Jun 2015
Worst service for no reason
Hi. <br> I went to the Mdantsane totalsports today hand in my some forms. I left the store since the service was slow and the did not even know their own customer service fax line or where to find it. When i came back, they said they have faxed them, so i asked for their names for further purposes, they refused, and told me i have an attitude and if im not buying i should leave the store. I politely explained why i needed the names, one lady told me that she won't be doing that, she is the store manager and has no time for this!.... As a customer i felt disrespected, as a human being i felt degraded. I will not rest until this matter is taken care of. I have managed a store once and never responded to a customer in such a manner.
Dear Lycidus
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear Lycidus
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
