MN
MAMMUSO N
1 reviews | Active since Mar 2009
28 Jan 2015, 22:22
Worst service ever!!!
I went into the store and browsed through the sneakers. There was a lady behind the counter, another mopping the floor and another leaning against the wall. I had seen the one mopping two days ago whilst at the store and she was behind the counter, I think she is the manager there.<br> Whilst browsing through the shoes I asked for assistance. The lady mopping said to the other \please assist her I am busy mopping". The other responded by saying her shift was over and she will not"
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Replies (1)Totalsports's replyOfficial
29 Jan 2015, 09:47Hello mmusl,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience this has caused you.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience this has caused you.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Totalsports's reply29 Jan 2015, 09:47
Official
Hello mmusl,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience this has caused you.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience this has caused you.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
