1 reviews | Active since Jul 2017
WORST SERVICE EVER !!!!!
Worst shop ever,
Went to buy a birthday gift for my dad , Riverside Mall Totalaports Nelspruit - Firstly the people in the store dont want to assist me or my wife, and its not like the store was busy. secondly we asked for 3 different pairs of sandals and they did not have any in the size we wanted. Size 9.
So i went to Illanga Mall Totalsports Nepslruit. Struggled to get assistance again, then eventually got what we were looking for , it was the last pair of sandals and was the display pair. Asked for a box any box (nowadays sandals dont come in boxes, weird) they did not want to give a box, no worries on that , moving on... asked the staff member for discount because its the display unit and it was dirty.... said they dont give discount on display/dirty items, i friendly asked the manager for discount seeing its the last pair and a display/dirty pair tried on by everyone... He said there is no way if i dont like it i can go somewhere else, so i said thanks and left the store. Such arrogant manager...
So i went to Totalsports Bester Brown shop D3 Nelspruit, it was very very busy and the people jumped to assist us , wow , what an amazing store, got what we wanted with the friendliest help, fast and efficient. Thank you Totalsports Bester Brown shop D3 Nelspruit !!!!
as for the other 2 shops, i will never shop there again and will tell everyone i know not to shop there.
Good day Fanie Cilliers
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Totalsports team
Good day Fanie Cilliers
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Totalsports team
