Worst online shopping experience

<p>Worst experience I have ever had with the worst result. Totalsports currently had a sale on their website on football boots which interested me a lot. I order a pair of boots with express delivery ,2 working days, and paid on Monday expecting it to arrive sometime during the day on Wednesday as I had a match the evening. To my suprise my order status never changed online so I gave their support a call early Wednesday morning. Politely I was told that the package has not been collected by the shipping company and that he would only be able to find out after 14h00 and will then call me back. 17h30 I phone again having heard nothing back from customer service. I was then told that it was still the shipping company and that they are not responding. It is now Thursday morning and I only receive an email, telling me my order has been cancelled as there are no more stock. This is after I had to phone them twice and had paid them. This was the worst experience I have ever had online. How is it possible that no one could realise that their stock has been depleted but will easily shift the blame to the shipping company so no more question could be asked. If this is the way they treat customer why would I now spend any more money with them. </p>