JB
JP B
1 reviews | Active since Nov 2013
22 Jul 2021, 11:57
Worst customer service by far
Absolutely shocking service. I have send numerous emails stating I will pay my account. Yet Totalsports keeps on harassing a family member everyday and when the family member wants to pay the account they don’t want to give details. On top of that I get charged for this. I WILL SETTLE MY ACCOUNT IN FULL NEXT WEEK. And then you can close my account.
Helpful (0)
Replies (7)0
Replies (7)
Totalsports's replyOfficial
22 Jul 2021, 12:13Good afternoon JP, thank you for taking the time to share your feedback with us. Please confirm which email address you have corresponded with & if you've had any reply on setting up a payment arrangement?
Totalsports's reply22 Jul 2021, 12:13
Official
Good afternoon JP, thank you for taking the time to share your feedback with us. Please confirm which email address you have corresponded with & if you've had any reply on setting up a payment arrangement?
JB
JP B's updateReviewer Update
22 Jul 2021, 12:15***
Everyday you keep on adding fees last week it was 955 today its 998.72 when will this stop
Everyday you keep on adding fees last week it was 955 today its 998.72 when will this stop
JB
JP B's update22 Jul 2021, 12:15
Reviewer Update
***
Everyday you keep on adding fees last week it was 955 today its 998.72 when will this stop
Everyday you keep on adding fees last week it was 955 today its 998.72 when will this stop
Totalsports's replyOfficial
22 Jul 2021, 12:18Thank you for sharing the email JP. We're looking in this with our Customer Services & Accounts team & will assist as soon as possible.
Totalsports's reply22 Jul 2021, 12:18
Official
Thank you for sharing the email JP. We're looking in this with our Customer Services & Accounts team & will assist as soon as possible.
JB
JP B's updateReviewer Update
22 Jul 2021, 12:47I am paying the R998.72 and thats it. I am really fed up with you treating a long standing customer like a ********.
After payment next week you can close my account not interested in supporting Totalsports or any of its companies
After payment next week you can close my account not interested in supporting Totalsports or any of its companies
JB
JP B's update22 Jul 2021, 12:47
Reviewer Update
I am paying the R998.72 and thats it. I am really fed up with you treating a long standing customer like a ********.
After payment next week you can close my account not interested in supporting Totalsports or any of its companies
After payment next week you can close my account not interested in supporting Totalsports or any of its companies
JB
JP B's updateReviewer Update
22 Jul 2021, 14:54Now you say I owe R935 ….what is the correct value???????
JB
JP B's update22 Jul 2021, 14:54
Reviewer Update
Now you say I owe R935 ….what is the correct value???????
Totalsports's replyOfficial
22 Jul 2021, 14:58Hi JP, our Customer Services team will be able to advise on this when they contact you. We apologise for the inconvenience.
Totalsports's reply22 Jul 2021, 14:58
Official
Hi JP, our Customer Services team will be able to advise on this when they contact you. We apologise for the inconvenience.
JB
JP B's updateReviewer Update
22 Jul 2021, 15:00This morning they said R998.72 and now a statement is sent from them R935.92.
I am abroad how many times must I say this.
Then you keep charging for I don’t know what.
I have already wasted to much money phoning them
I am abroad how many times must I say this.
Then you keep charging for I don’t know what.
I have already wasted to much money phoning them
JB
JP B's update22 Jul 2021, 15:00
Reviewer Update
This morning they said R998.72 and now a statement is sent from them R935.92.
I am abroad how many times must I say this.
Then you keep charging for I don’t know what.
I have already wasted to much money phoning them
I am abroad how many times must I say this.
Then you keep charging for I don’t know what.
I have already wasted to much money phoning them