SP
Sandiswa P
1 reviews | Active since Dec 2022
09 Dec 2022, 15:31
Worse service ever
On the 6th Dec 22 I went to your canal walk branch and bought a takkie for my son and it had dirty marks from being fitted in the store...then my son did not like it so today I brought it back to N1city branch and the refused to take it...they say I must go back to canal walk...my question is are they not the same store why must I waste my money going around because of them...and I laid a complaint to the head office till now no feedback
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Totalsports's replyOfficial
09 Dec 2022, 17:52Hi Sandiswa,we're sorry to hear that you've had no contact from our team to assist with your complaint. We've escalated this through the Area Manager who oversees our N1 City Branch & they will be in touch to assist further.
Totalsports's reply09 Dec 2022, 17:52
Official
Hi Sandiswa,we're sorry to hear that you've had no contact from our team to assist with your complaint. We've escalated this through the Area Manager who oversees our N1 City Branch & they will be in touch to assist further.