SS
Sonty S
1 reviews | Active since Nov 2020
26 Nov 2020, 11:56
Where is my money!
I've been waiting for the whole month for my online delivery from totalsports.i placed my order on the 5th of November 2020 online for 2pairs of tekkies and paid but even now they keep promising me lies on when are they going to refund me. I've been calling them and their consultants tells me that I must take the matter to tembisa store because they are the ones who are supposed to deliver my shoes. Remember I've placed my order online @totalsports not at tembisa store.
I'm so fed up with this store. I need my money but they refuse to pay me. I've been waiting for so long. Please help me HELLO PETER
REGARDS ZONDI
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Replies (3)
Totalsports's replyOfficial
27 Nov 2020, 12:25Good afternoon Sonty, thank you for reaching out to us. Please PRIVATE MESSAGE / DIRECT MESSAGE us your P order number, your phone number & if you were provided a reference number for our Customer Services team when you called.
Totalsports's reply27 Nov 2020, 12:25
Official
Good afternoon Sonty, thank you for reaching out to us. Please PRIVATE MESSAGE / DIRECT MESSAGE us your P order number, your phone number & if you were provided a reference number for our Customer Services team when you called.
Totalsports's replyOfficial
30 Nov 2020, 11:16Good morning Zondi. We understand your frustration, however we have not received the requested information from 27 November. Please DIRECT MESSAGE / PRIVATE MESSAGE the information & we will be able to assist you further.
Totalsports's reply30 Nov 2020, 11:16
Official
Good morning Zondi. We understand your frustration, however we have not received the requested information from 27 November. Please DIRECT MESSAGE / PRIVATE MESSAGE the information & we will be able to assist you further.
Totalsports's replyOfficial
30 Nov 2020, 14:55Thank you, Zondi. Please also share your phone number with us?
Totalsports's reply30 Nov 2020, 14:55
Official
Thank you, Zondi. Please also share your phone number with us?