SN
Sithandwa N

1 reviews | Active since Dec 2014

13 Dec 2017, 10:46

warranty they say is one year but I saw it on Google it says its 2 years for a Fit bit watch

On the 8th October 2016 I bought a Fit bit watch at Total sport East gate, This year by the end of November the watch stopped syncing. I took it back to Total sport East gate, they promised to fix it. Now they are telling me it is out of warranty so they cant do anything. This watch cost me R2999, I cant just discard something which was so expensive which lasted for only one year. When I checked on Google for Fit bit , the warranty is two years please help me

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Replies (1)
Totalsports
Totalsports's reply13 Dec 2017, 16:56
Official

Good day Sithandwa

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.

Thanks,

The Totalsports team