KJ
Kaveek J
1 reviews | Active since Sept 2011
25 Feb 2019, 16:00
Waiting for weeks to get a reply from your customer service email
---------- Forwarded message --------- From: Kaveek Jimmy ********** Date: Mon, 11 Feb 2019 at 12:30 Subject: Warranty on Salomon shoes To: ********** **********
Good Day
I purchased a Salomon shoe from your shop some time ago. I would like to know what the warranty on these shoes are?
The black on my shoe started coming off some months ago. I didn't mind because I thought worst case scenario, I will colour it in myself but now the other colours are starting to come off.
I believe it is less than a year but can confirm this once I find out what the warranty is and what it covers.
Regards, Kaveek **********
Helpful (0)
Replies (1)0
Replies (1)Totalsports's replyOfficial
26 Feb 2019, 12:04Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.
Regards,
The Totalsports team
Totalsports's reply26 Feb 2019, 12:04
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.
Regards,
The Totalsports team
