PB
Pieter B
1 reviews | Active since Jul 2011
27 May 2015, 11:25
Vulgar Music in Store
I went to buy soccer gear for my children at the Totalsports branch in Riverside Mall. The music played in the store were extremely vulgar and loud. Every secong word were the F-word. One of the lyrics was \I will kill you mother f...... N. I found it extremely offensive and were glad my children were not in store. I saw other customers talking about this and leaving the store. I believed that Totalsports were a family store
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Totalsports's replyOfficial
27 May 2015, 12:42Hello milan10,
Dear milan10
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
Dear milan10
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
Totalsports's reply27 May 2015, 12:42
Official
Hello milan10,
Dear milan10
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
Dear milan10
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards