LB
Linda B

1 reviews | Active since May 2017

20 May 2017, 16:32

Unacceptable practice by Totalsports

<p>I have an account with Totalsport for about 8 months now. I did not have problem with it at first. The problem now started when there are subscription on my behalf that i did not subscribe to. I have two subscription that i did not subscribe to and they are busy making me pay a huge balance. I tried to cancel one of them a month ago but they still debit. Im so un-happy im thinking of cancelling the account.</p>

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Replies (3)
Totalsports
Totalsports's reply22 May 2017, 15:46
Official

Good day Linda Baloyi

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Totalsports team

LB
Linda B's update28 May 2017, 06:51
Reviewer Update

But that does not help me. Can you just please cancel them? Card number ********** ********** 82264

Totalsports
Totalsports's reply29 May 2017, 13:30
Official

Good day Linda Baloyi

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Totalsports team